The Ask: quote for work clients already want
Customers describe the work, their budget and their date window. Requests in your saved service categories and area appear in The Ask. Send a private price and appointment time; other professionals cannot see your quote. If the client chooses you, they continue through booking and any required deposit. Your business must be bookable, with payouts ready and a deposit of at least 10%, unless it is platform-seeded. Pro sees new requests first, Grow after ten minutes and Starter after thirty minutes.
Messaging, without your own number
Once a booking is confirmed you and the client can message each other about that appointment: parking, what to bring, a patch test, running ten minutes late. It happens inside BurgundyBlend, so you are not handing your personal mobile number to somebody you have never met. The conversation opens when the booking is confirmed and closes two days after the appointment, so it never becomes an inbox you have to manage.
The Chair, our video feed
Post short clips of your work and they appear to customers near you, with your next free slot attached so they can book straight from the clip. It is how people find you by what you do rather than by knowing your name. Included on every plan.
Deposits before the chair is held
Take none, or 10%, 20%, 50% or the full price, with a 24 or 48 hour cancellation window. Late cancellations and no-shows keep the deposit.
Or take the whole price up front
Set your deposit to 100% and your client pays in full when they book, so there is nothing to collect in person and nothing to chase. It costs you no more than a 20% deposit does: no commission, never a percentage, and the same flat fee only when we bring you somebody new. A platform that takes a cut takes it out of everything it processes, so collecting the full bill is what costs you most there. Here it costs you nothing extra.
Your own booking page
A page with your services, prices, hours and team. Put the link in your Instagram bio and clients book themselves.
Your day at a glance
Open the app and the top of your dashboard tells you who is in the chair right now, who is next, and which appointments still need closing off. No hunting through lists to find out where you are.
A calendar that fills itself
Real availability, per professional. No more back and forth in DMs about what time you are free.
Paid out automatically
The deposit is held until you mark the appointment complete, then sent to your bank through Stripe.
No-show protection
If a client does not turn up, report it and keep the deposit. Repeat offenders are asked for a bigger deposit next time they book, at any business on BurgundyBlend, not just yours.
Reminders that reduce no-shows
Your client gets a confirmation and a reminder before the appointment, without you sending anything.
Know what happened last time
Open a booking and pull up that client’s private notes, colour formula, treatment history and result photos. The record belongs to your business and stays out of customer and staff views.
Book into the processing gap
Tell us the wait in the middle of a colour and we free that time for someone else. Your chair stops being held for eighty minutes when you are only working for forty five.
Close for a week without losing your hours
Mark a holiday, a closure, or one person off, and your normal week comes back on its own afterwards.
See the team split without running payroll
Record commission, chair rent, salary or no arrangement per person. The team report splits completed service revenue for commission, shows chair rent separately, and keeps every recorded tip on the professional’s side.
Give every stylist their own login
Invite each professional by email. They sign in as themselves to see their bookings, set their own hours and time off, update their profile and post their work to The Chair, without access to prices, payouts or other professionals’ bookings.
Bring your client list with you
Upload a CSV in the web console and preview every row before anything is saved. Duplicates and conflicts are called out, and an applied import can be undone as one job.
And take it away again
Download your full client list as a CSV whenever you want, including the day you decide to leave. No ticket, no waiting on support, no export fee.
Run up to three locations on one plan
One Pro subscription covers up to three locations, so a second and a third shop add nothing to what you pay. Create them in the web console, switch shops with one login, and see combined booking and revenue totals while each location keeps its own hours, team and payouts. Need more than three? Email support@burgundyblend.com and we will set it up with you.
Manage it from a computer
Services, prices, hours, your team and how they are performing, all editable in a browser.